Benchmark

Benchmark : ITSM - 2021 edition

Spectrum Benchmark ITSM 2021 gives an introduction to ITSM concepts, focuses on trends and presents the estimated representative market.

The following products are analysed in details :

  • BMC Helix
  • EasyVista
  • Freshservice
  • iTop
  • Jira Service Management
  • Matrix42
  • Mint SD
  • ServiceNow

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